Cincinnati Transmission Specialists
Auto Insurance FAQs
Auto Insurance FAQs
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Who do I call to file a claim?
Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.
What does my policy require me to do after an accident?
Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.
Want more information on your rights? To make an appointment, call us at 513-530-8726 or make an appointment online!
OUR REVIEWS
Torey, 04/08/2024Rick is a gem in a world full of mechanics. His expertise on complicated repairs is invaluable and unmatched. His transparency and honesty steadied me through a very costly decision. I feel confident I made the right decision to get my car repaired by Cincinnati Transmission Specialists, and I now will look no where else when in need of a mechanic.
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$59.99 Diagnostic Service
If you choose to have the repairs done with us, we will credit this amount toward your total bill.
Our $59.99 Diagnostic Service is performed by our highly trained technicians to help solve your problems quickly and efficiently. This service includes the following: Computer Diagnostic Scan with the most up-to-date equipment and software available. Visual Inspection performed by our skilled technicians, including fluid checks, and raising the car up for under-car inspection if needed. Diagnostic Road Test, where our technicians test drive your car to identify concerns, and even monitor live computer data when applicable.
FREE TOWING with repair
If you choose to have repairs done with us of $500 or more, the tow is free! If your repairs are less than $500, you pay our discounted rate for the tow, and still save money over calling yourself.
Free tow applies to local towing only, and does not cover costs incurred for non-standard towing procedures, off-road tows, etc. Please contact us for details.